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Product news, engineering notes and workflow guides from the team building Flow.
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Sep 29, 2026
Agents are now a step type in every workflow. Give one a goal, the tools it may use and the policy it must follow, and it works the queue for you.
By Clara Novak
Sep 17, 2026
Why every step in Flow can run twice without doing anything twice, and the three rules we follow to keep it that way.
Sep 8, 2026
Northbeam's finance team used to spend nine days on month-end. Here is the set of workflows that took six days out, and what they kept for people.
Aug 27, 2026
A step-by-step recipe for routing inbound leads by territory and fit, booking the first call and telling the rep, all within a few minutes of sign-up.
Aug 18, 2026
Automation that nobody owns decays quietly. Why we made ownership a required field, and what owners actually do each week.
Aug 5, 2026
How we record enough of every run to replay it later against a new version of a workflow, without calling a single external API.
Jul 22, 2026
Approval steps keep people in charge, but badly designed ones turn a five-minute process into a five-day one. Six patterns that keep them fast.
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