Product

Agents are now a step type in every workflow. Give one a goal, the tools it may use and the policy it must follow, and it works the queue for you.

Automation that nobody owns decays quietly. Why we made ownership a required field, and what owners actually do each week.

We studied the first 2,000 workflows our customers put into production. The ones that lasted had a few things in common, and complexity wasn't one of them.